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美联英语提供:外贸英语:退货、索赔
http://www.meten.com/?tid=16-73374-0
外贸英语:退货
AWe are sorry to tell you that the goods you sent us are not in conformity with the specifications of the contract. A:我方很遗憾地告诉你,你方运来的货物与合同不相符。
BYou don't say. B:不会吧。
AAs soon as the shipping arrived at our port we had it inspected.To our disappointment.we found a short-weight of 35 tons. A:货物一到,我们就做了检查,令我们失望的是, 我们发现缺重35吨。
BThat's very strange. 35 tons is no small quantity and can't get lost on route.Where can these 35 tons have gone"' B:这真奇怪,35吨不是小数目,在途中是不会丢失的,那么这35吨哪去了呢?

AOur clients expressed their dissatisfaction. They strongly demand that you compensate for the loss. A:我们的顾客很不满意,他们强烈要求你方赔偿损失. BWe're sorry for this. We'II find out the reason soon and give you a reply immediately. B:对此我方深感抱歉,我们会尽快查明原因并给你方回复。
外贸英语:提出索赔
A:Three boxes of your product didn't coincidewith your sample last time. A:上次你们的货物中有i箱品质规格与样品不符。
B: I've no idea of what is happening. There hasn't been such a thing with us. Maybe the factory sent the wrong boxes. B:这是怎么回事,我们从来没发生过这样的事。也许是工厂方面搞错了。
A: Here is what differs from your sample. A:这是与样品不符的东西。

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