Hao: Good morning madam. What can I get you? Hao: 早上好，您要点什么？
Jenny: I’d like a coffee please. Jenny: 我要一杯咖啡。
Hao: Certainly madam, what kind of coffee would you like? Hao: 您要哪一种？
Jenny: What have you got? Jenny: 你们都有什么？
Hao: Well we have espresso, cappuccino, latte, skinny latte or americano.
Hao: 我们有义式浓缩咖啡，花式咖啡，拿铁咖啡，脱脂拿铁咖啡或美式咖啡。
Jenny: Goodness me! What a choice! I think I’ll have a cappuccino please
Jenny: 这么多种类! 请给我一杯花式咖啡吧。
Hao: Here you are. You’ll find the sugar just over there. Hao: 给您，砂糖就在那边。
Ling: Would you like something to drink? Ling: 你想喝点什么？
Jenny: Yes please. Do you have any teas? Jenny: 好的，你们有茶吗？
Ling: Of course we have lots of teas? Ling: 当然，我们有很多。
Jenny: What do you recommend? Jenny: 你给推荐一种吧？
Ling: What about a green tea or perhaps a jasmine tea? Ling: 你看绿茶或茉莉花茶，怎么样？
Jenny: What’s this one? Jenny: 这是什么？
Ling: That’s Oolong tea – it’s a Cantonese tea. Ling: 这是乌龙茶-是一种广东茶。
Jenny: Ok, I’ll try that. Jenny: 好吧，我想试试。
What can I get you? 你要点什么？
What have you got? 你们有什么?
What do you recommend? 你给推荐一下好吗？
I’ll try that. 我来试试那个。
问候语:早上/中午/下午好,**先生,**小姐,**女士。 Good morning/afternoon/evening, sir/madam.
先生/小姐，请问有预定吗? Have you made a reservation, sir/madam?
Do you have reservations?
请问您需要一张几人台?/请问一共几个人? How many are there in your party?
请问您喜欢中餐还是西餐? What would you like, Chinese food or Western food?
请问您喜欢点菜还是自助餐?/我们备有自助餐,38元一位。
How would you like your dinner, buffet or a la carte?
We’ve got buffet and it costs 38 Yuan per person.
请坐！ Please take your seats.
请您稍候，我马上为您安排。 Please wait for a moment. I’ll arrange for you at once.
请先看一下菜单。 Here is the menu.
请一直往前走。 Please walk along this road.
请在这里稍候，我为您查询一下。 Please wait here a moment. I’ll check for you.
请向左/右边转，您会看到*** Please turn left/right and you will see ***
我带您过去，请跟我来。 I’ll lead you there. Step this way, please.
请乘坐电梯/自动扶梯。 Please take the elevator/escalator.
谢谢光临！欢迎您再次光临！再见！明天见！
Thank you for coming. Welcome come again. See you./Goodbye. See you tomorrow.
1． 先生/女士/小姐，早上/中午/下午好。
Good morning/afternoon/evening, sir/madam.
请问您喜欢喝哪种茶，我们备有红茶，绿茶，普洱，菊花茶和铁观音。
What kind of teas would you like? We have brown tea, green tea, puer tea, jasmine tea and oolong tea.
先生/小姐，请用茶，毛巾。 Here is your tea/the towel, sir/madam.
我能为您点菜吗？ May I take your order now?
请问，您用餐时需要些什么饮料？ What kind of drink would you like with your meal?
请问现在可以上菜了吗？ May I serve your dishes now?
请问还需要些什么？ What else would you like? / Is there anything else you need?
您的菜上齐了，请慢用！ Enjoy your dinner.
先生/女士，这是您点的酒，请问是现在开吗？
Here is your drink/wine/beer, sir/madam. May I open it for you now?
对不起，打扰了，请原谅！ Excuse me!
我可以撤掉这个盘子吗？ Can I take this dish/plate away?
对不起，请再说一遍。 I’m sorry, could you say it again? / Pardon?
对不起，我没听清，请再重复一遍可以吗？ Sorry, I haven’t got it. Could you say it again?
对不起，让您久等了。 I’m sorry to have kept you waiting.
很抱歉，请原谅。 I’m sorry.
给您带来不便，请原谅。 Sorry to have troubled you.
请问先生/小姐，可以上果盘了吗？ Excuse me, may I serve the fruit now?
请用水果。 Enjoy the fruit.
先生，这是您的账单。 Here is your bill, sir.
谢谢！希望您吃得满意。 Thank you. I hope you enjoy your dinner.
感谢您的光临，欢迎您下次再来。 Thank you for your coming. Welcome come again.
谢谢，请慢走。欢迎您再次光临！ Thank you. Welcome come again.
对不起，我们不收小费。非常感谢您！
Thanks, but we can’t take the tip. Thank you very much.
这是我应该做的。 It’s my pleasure!
为您服务我很荣幸！ It’s my honor to serve you.
(总之，在处理问题时，语气要婉转，亲切。)
自助餐：您喜欢几成熟的鸡蛋？ How would you like the eggs done?
先生/女士，您需要盐还是胡椒（糖）？
What would you like, salt, pepper or sugar, sir/Madam?
先生/女士，您需要奶油还是番茄酱？
What would you like, cream or ketchup sir/Madam?
请问先生，我可以清理桌子吗？ Can I clean the table, sir?
您认为这个汤可口吗？ Do you like this soup?
先生，对不起，没有不加糖/奶的咖啡。
I’m sorry, sir. We haven’t got the coffee without sugar or milk.
请稍候，我将另外给您换一块干净的餐巾。
Please wait for a moment. I’ll change another clean towel for you.
点餐：
我们有各式批萨/汉堡/沙律。 We’ve got all kinds of pizza/hamburger and salad?
餐前您需要一些开胃酒吗？/开胃小吃吗？ Would you like appetizers before dinner?
圣诞节快乐/新年快乐/新年好！ Merry Christmas/Happy New Year!
祝您生日快乐！ Happy Birthday!
祝您愉快！ Happiness is with you!
Caffè Mocha 摩卡 Fruit Tart 水果塔 Ivy : This is romantic. How did you find this place? Ted: I came here frequently when I was in college. This is a nice place to relax and to chat with friends. Ivy : It's hard to find a quiet place like this downtown. Ted: The service here is good, too. lvy: And it's cheap. Ted: Well. not so cheap, but not too expensive either. Ivy: They even have a band. What do they perform? Ted: All kinds of music. Jazz, Rock & Roll, and anything you can think of during the night, they usually have a violinist. Ivy : I can almost hear the violin. Soft and sweet. Ted : When the sky is clear, you can see the moon shining and the stars twinkling. If you close your eyes, you can feel the breeze blowing gently. It's really an enjoyment. lvy: Can we stay here till evening? Ted: Some other time, Ivy. My parents want to meet you this afternoon. lvy: Ted! Why didn't you tell me on the phone? I can't meet them like this I didn't wear any makeup and this dress is too casual. Above all, I'm not prepared to meet them. Ted : You look just as lovely as usual. Don't worry. I like the way you are. They'll like you, too. lvy : But.... well, I hope they won't think I'm sloppy. Ted : They won't. Waiter! The bill, please....Let's go. They're waiting at home. |
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