酒店客户意见回馈卡（中英文对照）

您的宝贵意见 Your valuable comments

欢迎光临景成地海 真诚地感谢您填写这份表格 让我们知道是否为您提供了最好的个人服务和设施

Welcome to Jing Cheng EarthSea SPA Vacation Center.

Thank you very much for filling out this form to let us know if we have provided the best individual services and facilities.

感谢您选择了景成地海

Thank you for choosing Jing Cheng EarthSea.

热诚的问候

Best wishes

总经理

General Manager

如果您同意景成大酒店就您提出的意见与您联系，请填写以下信息：

Please fill in the following information if you agree the hotel to contact you on your comments.

姓名 Name

地址 Add

城市 City

省 Province

邮编 P.C.

国家Country

电话 Tel

电子邮件 E-mail

入住日期：Date 从 至 from …to…

房间/别墅号码: Room/Villa number

请为以下各项目打分：Please rate the following items:

您对景成地海的总体服务满意度 Overall Service Quality

受到热情真诚的欢迎 Reception Service Quality

员工问候您称呼您的名字 Whether the staff say hello to you very politely or not？

员工记得您是常客 Whether the staff remember that you are regular or not？

入住登记的及时性 Check-in Quality

得到您所期望的房间 Whether you get the room that you expect or not？

员工预见您的需求能力 The ability of staff to foresee your demands

客房的清洁度 Room Cleaness

客房设施 Facilities in the guest room

酒店清洁度 Hotel Cleaness

酒店食品质量 Food Quality

您离开酒店时员工深情的道别

Whether the staff say goodbye to you very politely or not？

您是否愿意向您的朋友和其他人介绍景成地海

Would you introduce Jing Cheng EarthSea to your friends or other people？

如果您回到德宏，您是否仍然选择景成地海

Will you choose Jing Cheng EarthSea if you come back to Dehong?

在您住店期间，您遇到过任何问题或困难？

Have you been in any trouble during your staying?

如果您向酒店反映过问题困难，您是否满意酒店的解决方案？

Do you satisfied with the solution on your problem?

附加意见： Additional opinions:

请建议您想在酒店里添加服务、产品或客房物品

What service，product and guest room items do you want us to add in the hotel？

非常满意 Excellent

比较满意 Good

一般 Fair

比较不满意 Poor

非常不满意 Fail

本文来源：https://www.2haoxitong.net/k/doc/bf7fc1767fd5360cba1adbe3.html