视频不能播放的几种情况及处理方式：
1、如果点击视频不播放，切换视频仍不播放，可以右键点击视频选择错误详细信息
![](https://wkrtcs.bdimg.com/rtcs/image?w=457.00&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"457.00","h":"407.18","dataType":"png","c":"word/media/image1.png","imgOriW":477,"imgOriH":425})
出现错误提示如下图：
![](https://wkrtcs.bdimg.com/rtcs/image?w=595.00&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"595.00","h":"266.18","dataType":"png","c":"word/media/image2.png","imgOriW":760,"imgOriH":340})
处理办法：
对着视频，右键选择“选项”，点击“网络选项卡”把这三个协议打钩。
![](https://wkrtcs.bdimg.com/rtcs/image?w=356.00&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"356.00","h":"417.53","dataType":"png","c":"word/media/image3.png","imgOriW":405,"imgOriH":475})
2、可能是公司网络问题或者当前看视频人太多，导致连不上服务器。
![](https://wkrtcs.bdimg.com/rtcs/image?w=515.83&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"515.83","h":"245.00","dataType":"png","c":"word/media/image4.png","imgOriW":840,"imgOriH":399})
处理方法：请联系网络运营商或者公司网管，查看网络设置。
4、系统自带的播放器版本过低或者该版本没有视频解码器。
![](https://wkrtcs.bdimg.com/rtcs/image?w=507&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","w":"507","h":"183","dataType":"png","c":"word/media/image5.png","imgOriW":507,"imgOriH":183})
处理办法：重新下载完整版![](https://wkrtcs.bdimg.com/rtcs/image?w=214.00&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"214.00","h":"37.00","dataType":"png","c":"word/media/image6.png","imgOriW":214,"imgOriH":37})
就可以。
![](https://wkrtcs.bdimg.com/rtcs/image?w=561.00&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_9","w":"561.00","h":"303.41","dataType":"png","c":"word/media/image7.png","imgOriW":710,"imgOriH":384})
5、部分的ie11浏览器点击视频会提示
![](https://wkrtcs.bdimg.com/rtcs/image?w=481.00&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"481.00","h":"279.54","dataType":"png","c":"word/media/image8.png","imgOriW":690,"imgOriH":401})
处理办法：按键盘上的F12 ,会弹出开发人员工具，点击右侧小电脑符号的下拉箭头，选择8 。浏览器会以ie8的版本重新加载页面，点击视频即可播放。
![](https://wkrtcs.bdimg.com/rtcs/image?w=697.73&md5sum=9246fc7379581f0f6458731a5ba9e71e&sign=93a3d5b5c3&rtcs_flag=2&rtcs_ver=3.1&l=webapp&bucketNum=54&ipr={"t":"img","r":"r_5","w":"697.73","h":"260.60","dataType":"png","c":"word/media/image9.png","imgOriW":921,"imgOriH":344})
本文来源：https://www.2haoxitong.net/k/doc/f754983b65ce0508763213bc.html
文档为doc格式